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Garage Expo | August 9, 2020

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You could save your customer’s money!

Article by: Martin Scholes on 2013-05-07

Motorists feeling the pinch when it comes to the cost of owning a vehicle will be delighted to hear visiting an independent garage could cost them on average £40 an hour less than at a franchise dealer. So says the Independent Garage Association.

The IGA polled over 2000 of its members on their labour rates. It concludes independent garages ‘continue to offer motorists the very best value for money.’ Enabling all UK motorists to find a ‘trusted’ local independent garage was one of the key reasons why the IGA launched its UK-wide Trust My Garage scheme.

The poll showed the average labour cost is slightly over £40 for independents, the lowest £32 in Northern Ireland, the highest, £48 in the south and south east.

The most recent Warranty Direct annual Labour Rates survey show average labour rates for franchise garages is at a national average of £95.94. With some charging £55.94 an hour more than independents.

From over 2000 garage respondents, only two independent garages in the UK charged a fee close to £90 per hour. Most charge under £50 per hour. Location plays a part. When reviewing labour rates by county, the five lowest prices were recorded as £34 in Cambridgeshire, £35 in Herefordshire, £36 in Staffordshire and Leicestershire and £37 in Cumbria. The five highest were in London, Surrey, Buckinghamshire, Berkshire, Hertfordshire and Kent but all these garages still recorded average figures below £60.

Said Stuart James, director of the RMI’s Independent Garage Association: “With costs associated with owning a vehicle continually rising, it’s good to see independent garages continue to offer motorists outstanding value.

“We launched Trust My Garage with motorists in mind, to ensure they receive top levels of technical and customer service from local independents at effective prices. This survey prove independent garages offer the most cost effective deal to motorists. We’ll continue to work with consumers via Trust My Garage to ensure it remains so.”